Personalized Nutrition Support For Lasting Health
Evidence-based nutrition guidance designed to help you feel better, build sustainable habits, and achieve meaningful health goals.
Western MA
We Work With People Navigating Real Health Challenges
Whether you're recently diagnosed, managing a chronic condition, or simply ready to build a healthier relationship with food — our team of registered dietitians is here to guide you with evidence-based, compassionate support.
See All ServicesThe Results Our Clients Experience
When you work with a registered dietitian rather than following generic advice, you get results that are specific to your body, your goals, and your life.
Diabetes Improvements
Clients with diabetes see meaningful reductions in A1C levels through personalized meal planning and ongoing coaching — including Frank D.'s first normal A1C in 13 years.
Better Blood Pressure & Cholesterol
Sustainable dietary changes that help you lower and control blood pressure and cholesterol without feeling deprived or confused about what to eat.
Lasting Weight Management
Realistic, achievable nutrition and activity goals with the support and accountability you need to make changes that stick — not just another diet.
IBS Symptom Relief
Certified FODMAP guidance from Nicole (Monash University, 2019) to identify your personal food triggers and restore digestive comfort.
Healthier Food Relationship
A balanced, intuitive approach to eating that heals your relationship with food and moves beyond restriction, guilt, or confusion.
Confidence & Knowledge
Practical, evidence-based nutrition knowledge translated into real-life habits — so you understand why you're eating what you're eating.
What to Expect When You Work With Us
We want you to feel confident before your first appointment. Here's exactly how the process works — from your first call to ongoing support.
Book Your Consultation
Call us at (413) 786-2957 or submit our contact form. We'll reach out within 24–48 business hours to schedule your appointment and send new client forms.
Discuss Your Goals
Your initial 60-minute consultation is all about understanding your unique health history, nutrition concerns, lifestyle, and goals. No judgment — just listening and planning.
Receive Your Personalized Plan
We build a realistic, evidence-based nutrition plan tailored specifically to you. Not a generic handout — a real strategy for your real life, coordinated with your healthcare team as needed.
Ongoing Support & Progress Tracking
Follow-up sessions (30 or 45 minutes) keep you accountable, adjust your plan as you progress, and give you the tools to maintain changes for life. Most insurances cover ongoing visits.
Ready to Get Started?
Here's what makes working with Pyramid Nutrition different from going it alone.
Our Nutrition Services
From one-on-one counseling to corporate wellness — we offer comprehensive nutrition support for every stage of your health journey.
Individual Nutrition Counseling
One-on-one sessions tailored to your unique needs, goals, and health conditions. Whether you're starting fresh or need ongoing accountability, we're with you every step.
Most PopularMedical Nutrition Therapy
Clinical nutrition management for chronic conditions including diabetes, kidney disease, cardiovascular disease, GI disorders, and more — covered by most insurances.
Insurance CoveredFODMAP Program
Nicole is a Monash University certified FODMAP provider. We guide you through elimination and reintroduction to identify your specific IBS triggers precisely.
Certified ProgramTelehealth Nutrition Counseling
Connect with any of our four dietitians from the comfort of your home. Multiple availability slots through the week — morning, afternoon, and flexible scheduling.
Fully RemoteCorporate & Group Wellness
Engaging health talks and workshops for your workplace, community group, school, or organization. Topics include heart health, weight management, food allergies, and more.
On-Site or VirtualConsulting Dietitian Services
We provide consultant dietitian services to long-term care facilities, assisted living communities, rest homes, and adult day health centers throughout Western MA.
Facility Contracts
Nicole Frank-Maslar, RDN, LDN
Nicole founded Pyramid Nutrition Services in September 2000, after beginning her career as a Corporate Dietitian. She traded coast-to-coast travel for something more meaningful: building lasting relationships with clients in her own community.
Over the past 25 years, she has grown Pyramid Nutrition from a one-person practice into a team of four dedicated dietitians. Nicole believes every small change in behavior or habit makes a big difference — and she has helped thousands of clients experience that firsthand.
Specialties: Weight management, diabetes, kidney disease, IBS, cardiac disease, bariatric counseling, and FODMAP (Monash University certified, 2019).
Education: B.S. Biology & Chemistry, Western New England College · B.S. Nutrition & Dietetics (Magna Cum Laude), Life University · Dietetic Internship, Southern Regional Medical Center, GA.
Meet the Full TeamWhat Our Clients Are Saying
Real outcomes from real people who chose to invest in their health with Pyramid Nutrition Services.
I just talked with my Endocrinologist about my first normal A1C in 13 years. I told her how much you have helped me with your guidance. I've done every single thing you advised me to do. Your clarification about whole grains and added sugars was a major help. I knew after that first visit you would be the answer for me. Thank you so much Nicole.
I came in feeling completely overwhelmed by my IBS symptoms. After working through the FODMAP program with Nicole, I finally have a clear understanding of my triggers and can eat without anxiety. It changed my quality of life.
Sandy made nutrition feel approachable and actually enjoyable. She always finds new ideas and products for me that I love. I never feel lectured — I feel supported. My cholesterol is down and I finally feel in control of my health.
Frequently Asked Questions
Yes — we accept most major insurance plans including Medicare (for diabetes and kidney disease), Blue Cross Blue Shield, Cigna, Aetna, Tufts, Fallon, Harvard Pilgrim, United Healthcare, Health New England, and many others. Call the number on the back of your insurance card and ask about Medical Nutrition Therapy benefits, or call us and we'll happily verify your coverage.
Registered Dietitians (RDs or RDNs) are licensed healthcare professionals who have completed accredited academic programs, supervised clinical internships, and passed a national board exam. The title is legally protected. "Nutritionist" is an unregulated term anyone can use. All of our practitioners are Registered and Licensed Dietitians Nutritionists (RDN, LDN) in Massachusetts.
Call us at (413) 786-2957 or submit the contact form on our website. Include a brief description of your nutrition concerns and goals, and someone will get back to you within 24–48 business hours. After we book your appointment, we'll send new client forms via email. Please note we require a credit card to hold your appointment.
We offer transparent time-of-service rates payable at your appointment: Initial 60-minute Consultation — $120. 45-minute Follow-Up — $90. 30-minute Follow-Up — $60. We accept Venmo, PayPal, credit card, cash, and check.
Yes! All four of our dietitians offer telehealth visits. Nicole sees in-person and telehealth on Monday and Friday. Sienna sees telehealth Tuesday and Wednesday (and in-person Wednesday starting May 2026). Sandy is telehealth only. Corinne sees in-person and telehealth Tuesday, Wednesday, and Thursday. Call us to find the right fit for your schedule.
We require 24 hours' notice to reschedule or cancel an appointment. If you do not call or show up for a scheduled appointment without notice, a $40 fee will be charged to compensate the dietitian for their reserved time. We cannot bill insurance for visits that don't occur.
We are located at 112 Westfield St., Suite C, West Springfield, MA 01089 (Westfield St. is also known as Route 20). Additional parking is available in the back. Our suite is located down the hall toward the back on the first floor. The building is fully handicap accessible.